DoubleTree by Hilton West Kelowna | Hotel in West Kelowna

| 8.8 (398 Reviews) |  1 Bathroom
Westbank Hotel | DoubleTree by Hilton West Kelowna

Hotel in Westbank, West Kelowna

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
DoubleTree by Hilton West Kelowna offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This West Kelowna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An indoor pool and an outdoor pool are on site.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper
  • Toothbrush and toothpaste (on request)
Bedroom
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Bed sheets
  • Pillow menu
  • Air conditioning
  • Down comforter
  • Recycling
  • Connecting rooms available
  • Free local calls
  • LED light bulbs
  • Guidebooks/recommendations
  • Safe
  • Restaurant dining guide
  • Desk chair
  • Local maps
  • Bulk dispenser for toiletries
  • Desk
  • Window screens
  • Phone
Breakfast
  • 1 bar
  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 10-25 for adults and CAD 10-25 for children
  • 1 restaurant
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking and van parking available
  • Free self parking on site
Accessibility
  • Elevator door width (inches): 32
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk height (inches): 45
  • Stairway handrail height (inches): 30
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Smooth flooring in room
  • Stair-free path to entrance
  • Phone accessibility kit
  • Well-lit path to entrance
  • Elevator
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Area rugs in room
Activities
  • Winery tours
  • Golfing
  • Beach access
  • Indoor pool
  • Outdoor pool
  • Public winery tours
Entertainment
  • Streaming services
  • Cable channels
  • Premium channels
  • 55-inch TV
  • Pay movies
General
  • 24-hour business center
  • Meeting room
  • Conference space (3800 square feet)
  • Computer station
  • Front-desk safe
  • Banquet hall
  • Elevator
  • Grocery/convenience store
  • English
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • TV in lobby
  • Vegetarian dining options
  • Smoke-free property
Guest Services
  • Indoor pool
  • Grocery/convenience store
  • Free cribs/infant beds
  • Outdoor pool
  • Luggage storage
  • Daily housekeeping
  • Dry cleaning service
  • Concierge services
  • 24-hour front desk
Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Pool sun loungers
  • Outdoor furniture
  • Firepit

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 19
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately cad 10 to 25 for adults, and cad 10 to 25 for children pet fee: cad 35 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) pets allowed for an extra charge of cad 35 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Beth
Aug 21, 2026 04:19:02 AM
Review Score:   8
Summary: The hotel was quiet and comfortable. The room was spacious and relaxing, we had a king suite. The reason I did not give five stars were: our shower door would not stay closed, it would roll open and was hard to shower. There were not enough spare linens for the pull out couch. The laundry faculties were not operable on site. There was hair in the bathroom upon arrival. We did not receive fresh linens or coffee refills for our second night. Despite offering a “lake view” there were no lake views from the hotel.
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Room Arrangement

Room Info Facilities
Room, 2 Queen Beds, Corner
Room Size: m2
2 Queen Beds
Room, 2 Queen Beds, Corner

General

Deep soaking bathtub, Bathtub or shower, Lake view, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Fitness room
Room Size: m2
1 King Bed
Room, 1 King Bed, Fitness room

General

Shower only, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Corner
Room Size: m2
1 King Bed
Room, 1 King Bed, Corner

General

Shower only, Lake view, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Bathtub
Room Size: m2
2 Queen Beds
Room, 2 Queen Beds, Bathtub

General

Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed
Room Size: m2
1 King Bed
Room, 1 King Bed

General

Shower only, Bed count minimum 1, Bed count maximum 1
2 Bedroom 2 Bathroom Deluxe Suite
Room Size: m2
2 King Bed and Queen Bed
2 Bedroom 2 Bathroom Deluxe Suite

General

Balcony or patio, Kitchen, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Mountain view, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed
Room Size: m2
2 King Bed and Double Sofa Bed
Studio Suite, 1 King Bed with Sofa bed

General

Bathrobes, Shower only, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Room, 2 Queen Beds

General

Shower only, Bed count minimum 2, Bed count maximum 2
Room, 2 Bedrooms
Room Size: m2
1 King Bed
Room, 2 Bedrooms

General

Bed count minimum 1, Bed count maximum 1
Room, 1 King bed, Accessible w/ R/I shower
Room Size: m2
1 King Bed
Room, 1 King bed, Accessible w/ R/I shower

General

Shower only, Bed count minimum 1, Roll-in shower, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Westbank hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Westbank hotel starts from $85 per night with includes TV, Business Services, Wellness Facilities, Guest Services, Internet, Air Conditioner, Bedding/Linens, Parking, Accessibility, Restaurant, Bar, Barbecue/Outdoor Cooking, Child Friendly, Kitchen, Laundry, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Entertainment, Breakfast, Heating, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Westbank hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Westbank hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.